RPC-Overview

68-69 / 75

Restek Performance Coatings • 800-356-1688 • 814-353-1300 • 35
The Restek Performance Coatings Division has developed the 2-Touch™ Program
to ensure that customers are kept up to date with progress of their parts dur-
ing the treatment process. The first touch will be contact on receipt of your job,
to discuss questions or anticipate concerns that could arise during processing,
and to give you a completion date. The second touch will be at the completion of
the treatment process, to notify you of the results and give you an option to update return shipment information.
Many of our current customers have found this service very helpful, and we will continue to adapt the 2-Touch™
Program to meet the needs of all customers.
Other highlights of the 2-Touch™ Program:
• Each job is tracked and recorded, using a unique lot number. Digital photos are taken of all items in each job at
arrival and prior to return shipment. These records will be available to you, should you ever have need of them.
• Each item is individually packaged for maximum protection.
• Treatment certifications are supplied for each job.
2-Touch™ Program