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SRI Instruments - Warranty
Warranty and Restocking Policies
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WARRANTY
SRI Instruments will repair or replace any defective parts within two years from the date of shipment. Consumable items
such as TCD filaments, NPD beads, DELCD heaters, FPD photomultiplier tubes (PMTs), ECD detector cells, lamps,
heaters, septa, traps, filters, columns, syringes, etc., are excluded. Replacement or repair shall be the purchaser's
only remedy, and in no case shall SRI's liabililty exceed the original purchase price. The equipment is purchased without
any other warranty expressed or implied, including, without limitation, any warranty of merchantability, any warranty
arising from a course of dealing, performance of usage of trade and/or any warranty that the equipment is fit for any
particular purpose or trade. The purchaser agrees to assume all risks of defects relating to the design,
construction, purchase, operation, condition, maintenance, possession and use of the equipment, and to release
SRI Instruments, to the maximum extent allowed by law, from any and all liabilities, claims, or demands of any
nature, including without limitation any claims based on incidental or consequential damages (forseeable or not),
lost earnings, negligence (active or passive), strict liability, breach of agreement or misconduct. The purchaser is aware
of and waives the provisions of California Civil Code Section 1542, ("a general release does not extend to claims which
the creditor does not know or suspect to exist in his favor at the time of executing the release, which if known by him
must have materially affected his settlement with the debtor"), and/or all other laws, local, state, federal, or international,
of similar intent, scope or purpose, relating to the release of unknown or unexpected claims. It is expressly agreed that
the possibility of such unknown or undiscovered claims exist and has been explicitly taken into account in determining
the equipment's purchase price and that consideration has been adjusted, having been bargained for in full knowledge of
the possibility of such unknown claims. In the event the equipment is sold, loaned, or otherwise transferred, purchaser
agrees to bind the third party to the terms of this agreement as a condition of transfer. Purchaser is aware of the
dangers, and hazards inherent in operating chromatographs, data systems, and hydrogen generators including but
not limited to the warnings listed in the SRI Instruments Products Operation and Service Manual. No agent,
representative, distributor, or employee of SRI Instruments has authority to amend this warranty in any way. In the event
that any term or provision of this warranty is subject to valid claim of unenforceability, such term or provision shall be
narrowly construed, the remaining provisions shall nevertheless survive, granting SRI Instruments the greatest
possible protection then available under law.
RESTOCKING POLICY
SRI Instruments will accept any of our products for return and refund under the following restocking terms: the item to
be returned must be in identical physical and working order as when it was originally sold to the customer, free from
damage and wear, and it must be returned to SRI Instruments complete with all accessories, documentation, and
packing materials that it was shipped with from SRI Instruments. A restocking fee of 20%, plus 1% per calendar day after
30 days from date of invoice, will be deducted from any amount refunded to the customer. Shipping charges are
non-refundable. Refunds will be issued following a physical and operational inspection of the goods being returned.
Warranty and Restocking Policies
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